RTD changes course, allows Greyhound to keep operating from Denver’s Union Station until 2027

Greyhound Lines buses will continue to operate out of Denver s Union Station after RTD initially informed the company they would end their contract in August over rider safety and shield concerns RTD extended the contract another months until February after the company agreed to several new conditions RTD spokesman Stuart Summers declared RTD has been actively engaged with Greyhound s leadership to communicate the agency s concerns related to personal safety and safety matters and operational challenges he explained RTD recognizes and appreciates Greyhound s good faith efforts to address and mitigate the agency s previous concerns In the past RTD noted that Greyhound made patrolling and securing the bus concourse hard by abandoning buses there and leaving customers in the concourse overnight The bus facility s long waits also caused crowding and loitering in the area spokeswoman Pauline Haberman mentioned at the time Greyhound agreed to several changes including requirements for it to provide prompt and thorough communications to RTD adhere to RTD s customer code of conduct attend monthly meetings and provide liquidated damages that may incur with certain pursuits Related Articles injured in Denver crash involving RTD bus near Coors Field million in loans for ice cream tea shops hint at a future for th Street -year-old arrested in shooting of including bystanders near Coors Field Boutique owner cites crime costly lease for Union Station closure Easy-on easy-off mobility hubs serve as Bustang s center of gravity as CDOT works to open more That could include Greyhound buses parked in the Denver Union Station s high-occupancy conveyance lane buses left unattended at gates damage to the concourse and patron conduct not resolved in a reasonable amount of time according to the emailed announcement from Summers The company will continue to look for a new location for the intercity bus arrangement Summers reported RTD previously entered into an initial five-year agreement with Greyhound on Aug When RTD first informed it would boot the company from Union Station Front-line bus Agent Loretta Hamilton implied the decision was because Denver longed to push low-income and vulnerable people out of constituents view Representatives for Greyhound could not at once be reached for comment Get more Colorado news by signing up for our Mile High Roundup email newsletter